Any JGU institution may have an institutional social media presence, which must be registered through the Digital Services portal. The university assumes no liability for unregistered social media channels or for employees not authorized to manage them, which may result in operators being held personally liable.

The social media registration includes confirmation of JGU’s central Social Media Guidelines as well as confirmation of the exclusively official use of social media.

Registered institutional social media channels are listed by the JGU Communication and Media Unit in the COM Division on a central overview page and can thus be considered in communications.

The Digital Services portal is available to all persons who have an entry in the JGU identity management system (IdM).

The social media registration, including the general authorization for employees, should be completed by a supervisor with a permanent contract and personnel responsibility (e.g., at the executive level).

A list of all social media channels already registered in the JGU directory, including a deletion notice if applicable, is available under “Data” > “Social Media”. Please check here whether the channel you want to register or delete has already been registered or deleted by someone else.

Please log in to the Digital Services portal with your JGU login.

Click on “+” at the top left.

Under “General,” select “Register / delete social media channel.”

Under “Type of application,” select the option “I would like to register a new channel.”

Fill out the form and check the two boxes at the end of the form. By doing so, you confirm that you have read and accept JGU’s central Social Media Guidelines – which are available for download there – and that you will use the above-mentioned channel only for official purposes.

Click on the green “Send” button at the top left.

The social media channel just registered will then be listed under “Data” > “Social Media”. If you don’t see it there, please press F5 to refresh the page.

The newly registered social media channel will be listed online on the JGU overview page shortly.

Please log in to the Digital Services portal with your JGU login.

Click on “+” at the top left.

Under “General,” select “Register / delete social media channel.”

Under “Type of application,” select the option “I would like to delete a registered channel.”

You will then see the channels you have registered for your institution. Please click on the channel you wish to delete and then click on the green “Send” button at the top left.

If you press F5 to refresh the page, “ja” (for “yes”) should now appear in the “Channel is deleted” column for the respective channel.

The channel will be removed from the central JGU overview page shortly.

Please note that this deletion request only applies to the JGU overview page. You will also need to delete the social media channel from the respective platform (Facebook, Instagram, etc.).

With a general authorization for social media, employees are assigned the use of social media by their supervisor as part of their job duties and in the best interest of the organization.

Persons acting within the scope of academic freedom are personally responsible in this regard and do not require authorization.

For further information, please refer to JGU’s Social Media Guidelines.

Supervisors with personnel responsibility can grant employees a general authorization for individual social media channels – and withdraw it (see below).

Please log in to the Digital Services portal with your JGU login.

Click on “+” at the top left.

Select “General authorization for social media channels.”

Under “Type of application,” select “Issue general authorization.”

In the next box, select who you wish to issue a general authorization to. Currently, all individual entries from the IdM will be available here. Please note that the entries in this list are not sorted by “Last name, first name”, but by user name (in brackets).

Use the checkbox to select the channel/s for which you wish to issue a general authorization to the person mentioned above.

Please use the free text box below to describe the specific social media tasks of the authorized person for the channel(s) listed.

Click on the green “Send” button at the top left.

The corresponding instance “General authorization for social media channels” will be listed under “Completed”. Once the person you have authorized has accepted the authorization, the corresponding instance will be listed under “Data” > “General authorization for social media.”

If you would like to issue a general authorization to a person not listed in the IdM, please use the corresponding form in the Social Media Guidelines.

When your supervisor gives you a general authorization for social media through the Digital Services portal, you will receive an e-mail including the weblink to this specific instance.

Or you log in to the Digital Services portal with your JGU login. Under “Inbox”, you will find a process called “General authorization for social media channels” with the label “Confirmation of authorization.” If you click on this process, a new site will open, which informs you about who has given you a general authorization for which social media channel/s, including the task description.

At the end of the form, please check the two boxes to confirm that you have read and accept JGU’s central Social Media Guidelines – which are available for download there – and that you will use the above-mentioned channel/s only for official purposes.

Click on the green “Send” button at the top left.

You can then find your authorization under “Data” > “General authorization for social media.”

Supervisors with personnel responsibility can withdraw previously granted general authorizations for social media. This may be necessary when employees change their area of responsibility or leave the university, for example.

Please log in to the Digital Services portal with your JGU login.

Click on “+” at the top left.

Select “General authorization for social media.”

Under “Type of application,” select “Withdraw general authorization.”

From the list displayed, use the checkboxes to select who you want to withdraw the general authorizations from and for which channel/s.

Click on the green “Send” button at the top left.

The person from whom the general authorization has been withdrawn will be informed by e-mail.

It is currently not possible to transfer your entries to another person. In this particular case, please contact the Communication and Media Unit in the COM Division to discuss the next steps.